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Hi Dianne,
It would help to know what errors you're seeing. Can you describe what failures you're encountering?
For what it's worth, I always suggest installing and using ASTAP and the H18 star database. It's a local platesolver that's faster than anything; it platesolves in a couple of seconds, but requires accurate focus.
If you're confident of your focus, then ASTAP is the solver to beat.
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