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Chris, I have an interest in this device myself having ordered one a few weeks ago,
Have you thought of raising the issue in the Equipment or DSLR forums of other astroforums like CloudyNights? Even if the company is just a one or two man show, it seems crazy for StarAid to neglect the English speaking market, but there seems to be little evidence of any recent activity in English language forums like facebook or across the English speaking net. CN gets somecontributors and vendors from Europe and perhaps there has been more recent information in German or other non-English threads and a European CN contributer may know more.
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