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Disappointingly, although I created a support ticket last Friday morning and added lots of info to it, Staraid support folks, (if there are any), have not responded at all thus far. I therefore have no further information. Is it too early to say I’m disappointed with customer service?
I still find it very hard to believe the device doesn’t work properly though because there are people, even in Australia that have no problems with it. Perhaps they pick it up differently to me, or are left-handed, or, or, or?
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