Hi Glen,
The contract was between the buyer and the retailer. There is no-one acting here as the retailer's agent, just a delivery service used by the retailer. The retailer is plainly and simply responsible for providing it to the buyer, it really doesn't matter what transpired with the mode of transport, unless it was specifically negotiated otherwise or specified differently in any contract/sale documents.
I hope it all works out for the best.
Best
JA
Last edited by JA; 01-12-2020 at 11:32 PM.
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