Quote:
Originally Posted by Outcast
Did the retailer give you any indication of a time frame in which they would consider the item lost?
I think it would be a fair question to ask mate if you haven't already. They've got your money, you haven't got your product & it was insured... you shouldn't IMHO have to just sit around in the dark wondering at what point it will be declared lost...
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Carlton, No, the retailer did not indicate the time frame for replacement. I gathered that Pack and Send need to go through their tracing process and supply all the details to the courier, then they search for it (which I believe is underway, but have no way of knowing anything now). In the current pre-christmas and Post Black Friday shipping frenzy, it is an unknown how long it might take to locate.