View Single Post
  #6  
Old 01-12-2020, 05:40 PM
glend (Glen)
Registered User

glend is offline
 
Join Date: Jun 2013
Location: Lake Macquarie
Posts: 7,121
Quote:
Originally Posted by Outcast View Post
Did the retailer give you any indication of a time frame in which they would consider the item lost?

I think it would be a fair question to ask mate if you haven't already. They've got your money, you haven't got your product & it was insured... you shouldn't IMHO have to just sit around in the dark wondering at what point it will be declared lost...
Carlton, No, the retailer did not indicate the time frame for replacement. I gathered that Pack and Send need to go through their tracing process and supply all the details to the courier, then they search for it (which I believe is underway, but have no way of knowing anything now). In the current pre-christmas and Post Black Friday shipping frenzy, it is an unknown how long it might take to locate.
Reply With Quote