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I think they would have retained a lot more goodwill if they had telegraphed their intentions and made a clean break. Something like "From SGP V4 we will be transitioning to a subscription based sales model" and then comitting to at least an annual bugfix and security updates as required for V3.X for any users who did not care to move to a subscription. They actually have worked to keep this quiet, I saw mention on their forum a week or so ago of a move to the subscription model where one of the devs removed the link someone had posted to the new website with a comment on the lines of "We are not ready for this to be quite that public yet"
What are they going to do if someone exposes a big security vulnerability in V3.2 in a couple of months time which allows peoples PC's to be compromised, suck it up folks, pay up if you want it fixed?
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