Don't get me wrong I reckon Posties do a great job but unfortunately they are becoming a dying breed, letter post costs AP (they made a loss from this service and are laying off Posties etc), parcel post business has taken over as the main profit area but they cannot yet provide the same level of service as other carriers - also remember this is a Govt owned business paying high salaries to imported Executives IMO achieves little, look what happened to Telecom. Whinging, that is an Aussies prerogative, entitled definitely not, I've worked for 50 years for what little I have so don't be so defensive. Oh as to the Ombudsman report this only relates to complaints they actually receive, the number of complaints overall exceeds the quoted figures and exceed the number of complaints handled by Centerlink which in fact has more employees. Anyhow no more from me have a great day
