Quote:
Originally Posted by Peter Ward
The fact remains, other organisations (e.g. FedEx, UPS) can an do move items at a rate that puts AP to shame.
Not that there is much shame at AP, as has been pointed out by others, the AP management renumeration packages are seriously, seriously eye-wateringly good for a so called "public servant"
That said, I doubt the "possums" on the sorting floor are the problem, as they can only work within the systems designed and provided by that well paid crack-management team, that clearly previously struggled with getting beer from breweries, and decided to try something else.
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Ah! I think I understand what you're saying.
The remuneration package is too large for people responsible for a company of about 32,000 people. That's about six times the number of people working at Fortescue metals and is very similar to Qantas. I'm not saying they're the same (though I'd argue AusPost is at least as complex an operation as either) but a logistics organisation that size needs management. The total senior executive, comprised of 11 people, were paid a total of around $15mil in 2018. If that is a shocking outrage, I encourage you not to look at the packages of other similar sized companies.
Either way, and those numbers aside, are you thinking that halving, or quartering the board and exec remuneration would attract better talent to the positions? Or perhaps when re-invested in running 10 or so trucks spread across the country for a few years, would make a significant difference to the time it takes for you get a new extender for your next very important project?
Trevor, AusPost customers comprise pretty much the whole Australian population, including entitled whingers from all walks of life. I wouldn't be surprised by or interested in the google reviews they (or any other company, really) receives. I do sometimes read google reviews for a laugh, though
The ombudsman report is mainly about the number of complaints they receive about AusPost deliveries and lost items. As you can probably gather, it doesn't surprise me at all that heaps of us laid back Aussies are outraged when our Kogan 84" TV for the 4th bathroom in our 8th investment property takes more than a week to be delivered. Of course we need to contact the ombudsman about that!
But seriously, the report mentions that while parcels delivered increased 10% the following year, complaints were flat. That's progress and I don't expect perfection
