I know what you mean about Slackstra they are as useless as tits on a bull and expensive I would give them a couple of years and they will be on the tip pile and will complain its due to the lack of business oh and covid19
but this is not the only Large company in Australia that is slacking off for one is Lowes ordered some cloths of them on line beginning of last month and still have not got them first email was blaming Covid second blaming waiting on stock third moving warehouse I just don't think these big companies are interested smaller business is coping quite well ordered the same /similar cloths from a smaller business and received in 2 days
anyway lewis good luck with Slackstra i think you will need it
cheers pete