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Old 08-08-2020, 04:47 PM
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LewisM
Novichok test rabbit

LewisM is offline
 
Join Date: Aug 2012
Location: Somewhere in the cosmos...
Posts: 10,389
Telstra!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!

Had enough. They still refuse to finalise NBN here (though the infrastructure is ready) claiming COVID limitations. Aussie BB said they can't do a thing until Telstra OK's it.


The ADSL 1 connection (yes, 1, not 2, not VDSL...ADLS 1) here is worse than ever, now dropping sub-4 Mbps down, and almost unregistrable up. Telstra says they can't do anything.


Well, we have one of those switching routers that reverts to 4G if the ADSL drops. Thing is, it will NOT switch if it sees ANY ADSL signal, no matter how minor, so today, after my wife cannot even work from home, I disconnected ADSL. It auto-switched to 4G.


We now get 24Mbps down. WTF Telstra! Paying $90 per month for unusable ADSL, and yet VERY decent 4G.


I did this once before and got a warning about 4G data use. IF I get that this time, I am kicking up a MEGA stink. I will be going to the ombudsman with this and see how they handle it. I am demanding Tesltra keeps us on unlimited 4G until such time they finalise NBN.


Amazing how many excuses are being made during COVID.
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