Quote:
Originally Posted by The_bluester
Very weird (and IMO unprofessional) way to deal with a prospective customer. The first reply maybe I can understand, easy to make a mistake and not answer the email you think you are. The rest are just silly for any customer service organisation. "Sorry, we give technical information only to established customers." rates in my book as the height of idiocy in any sort of retailer, the last mob who treated me to that response did themselves out of a couple of grand in sales on the spot (Stuff for my race car) I turned around and went to a competitor the same day.
After all that, glad you managed to cobble together a combination that works.
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Bit of a funny story on this one.......my brother in law who had just retired after a long stint in the navy returned to Melbourne with quite a large ‘package’ in hand. Whilst renovating his newly purchased house he heard an advertisement on the radio stating there was a one day only sale on the newly released Monaro Coupe (the latest release, not the 70’s). Needing a car he shot down to the dealership covered in paint, sawdust and ripped old crappy overalls. After walking around a shiny new Monaro for 30 minutes with no salesman in sight he asked for some help to be dismissed and told ‘they are very expensive you know’. He questioned the salesman on the comment and it was clearly communicated that the salesman wasn’t willing to waste his time on who he thought was a tyre-kicker wanting to go for a joy ride. Bro in law walked out in disgust.
To cut a long story short a week and a half later we went and picked up a brand new fully optioned Monaro from another dealer.....on the way home my bro in law pulled into the service driveway of the first dealer, asked for the sales manager and then explained what had happened with the first salesman and how in disgust he went straight to another dealer and bought the car with cash.
..........we then left the dealers driveway in a cloud of smoke laying down two rubber tracks for them to remember us by.
Never judge a book by its cover......