|
Have I done something to offend this guy or is he always like this???
My initial email....
Hi C,
hoping you can help me. I have an FC100DC with a 2 inch back and use a Baader 2 inch diagonal.
I have a set of Televue Plossls and there is not enough in travel to bring them into focus.
I am a visual observer only.
Do you sell an adapter or do you have any suggestions to help solve this?
Many thanks,
Steve
his reply....
Hello,
The Cat. Number for the Tube Holder is
TKA36420.
C
My response...
Hi C,
I am not after a tube holder. I can't get my televue possls to come to focus using a 2 inch Baader diagonal.
Do you sell an adapter to rectify this?
Steve
Response from 2nd gentleman...
Hello,
Sorry, we give technical information only
to established customers.
L (AEC)
I replied back...
L,
I am after an adaptor or something to rectify my problem. I will never be an established customer if you wont sell one to me
Steve
I didn't hear back until 10 minutes ago when this arrived....
Hello again,
I don’t think C is going to worry whether you become an AEC customer or not.
In any case, we don’t know of any Adapter that can fix your problem.
Unless you got this telescope second hand, you should have got it from us.
Also, you should have got a Takahashi Star Diagonal, as well as Takahashi High power Eyepieces,
not Teleview or any other brand, which are not dedicated to specific Takahashi telescopes.
Never will I buy off them!
|