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The tapered bearings used in the Skywatcher mounts should be in two pieces, the outer tapered ring that is pressed into the body of the mount and the inner race consisting of the inner ring, rollers and retaining cage. If the cage comes away and lets the rollers fall out, then it is defective and should be replaced.
When replacing the threaded retaining cone do not over tighten, firm hand pressure should be enough to take out any play, maybe a wiggle or two to make sure it is seated firmly and then tighten the 3 grub screws again .
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