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Peter
If your guide camera is a ZWOASI071MM USB2 Camera chuck it in the bin !!!
Buy a ZWOASI120MM-S USB3 Camera
I had endless trouble with that camera when I first tried to guide 3 years ago time outs , drop outs , work then wouldn’t work
Googled Cloudy nights and found out there’s an inherit driver problem and you need a patch of some kind to use it for PHD2
Bought the ZWOASI120MM-S USB3 and no issues at all
I use a 5m USB2 cable between laptops USB3 port and cameras USB3 port
Oh and I’ve run in Windows 10 from the start
Martin
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