Quote:
Originally Posted by Spidy
Yes, but I wonder if by buying locally, all we're doing is adding a middleman, i.e. the vendor, who would in turn send back the camera to ZWO for repairs?
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That is exactly what is happening. ZWO told me any issues, they'll resolve it directly. So, shipping it to a retailer does...nothing...as you had already suggested. Some retailers INSIST they are the only ones that can offer support, but that is INCORRECT if you buy from the manufacturer.