I will see if I can obtain some video, but it seems to me that he just needs to tighten the main locking machine screw up more to close up the clearance, just I am even more hesitant to direct him over the internet to go harder than he is to do it.
A couple of questions on the focuser itself if you have one George. With the knobs removed to allot fitting the focus motor, is there a silver (can’t tell if it is alloy or steel) boss that is fixed, that the focus motor clamps to? Secondly, the focus lock under the focuser, is that a shaft lock or does it lock the drawtube?
I am really thinking of recommending that he removes it and focuses manually for the time being until the lockdown he is under relaxes enough that he can get someone I who has the knowledge to do it for him, or at least advise over his shoulder.
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