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Hi Robert, that does sound like a strange problem. I have the same camera and when I plugged that into my computer it installed drivers and allowed me to access the images on the camera. The 1300d has a wifi function so maybe something is happening with those settings. I think you have to download an app for that to work on a laptop, I have an app on my mobile phone. Or maybe there is an issue with your cameras usb port.The only other thing that I can think of is, that if you are using a third party camera control program it might be the problem with an incompatable driver or something.
Rick
Last edited by doppler; 21-05-2020 at 07:36 AM.
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