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Old 06-04-2020, 07:36 AM
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gaseous (Patrick)
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Join Date: May 2016
Location: Brisbane
Posts: 837
Hi Chris, below is the response I recently received from Skywarcher.

"Skywatcher has advised that this is likely a limitation of the Android OS to prevent background apps from consuming too much data and battery, so it limits how much background apps can do after a period of time.

They have suggested the following possible solutions:
1. Try bringing the SynScan app to the foreground after 10-15 minutes to "refresh" it in the operating system.
2. Check battery management settings - there may be a way to prevent Android from restricting background apps. I don't have a Samsung device to confirm, but on my generic Android it's under Settings > Battery > Battery Manager > slide "Use Battery Manager" to "Off". "
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