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Leon,
Apart from the 'refresh your computer' option which, I am unsure of how it will affect installed programs, does it give you an option to 'Repair' Windows installation?
If you are missing some critical files from the Windows install I remember in past versions it used to give 3 options
(a) clean install = lose everything & start again
(b) reinstall & retain files = lose all your installed programs but, retain all your data files (ie: word documents, xcel spreadsheets, etc...
(c) repair installation = looked for any missing/corrupted files & reinstalled only those files that were bung or missing..
If option c is available still, that might be the best way to go initially to see if it fixes your problems..
Cheers
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