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Old 31-10-2019, 10:09 PM
ausastronomer (John Bambury)
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ausastronomer is offline
 
Join Date: Mar 2005
Location: Shoalhaven Heads, NSW
Posts: 2,620
I really appreciate the help guys. I finally got to the bottom of this fiasco.

The problem is that this older version of the software is not compatible with Windows 10. Whenever I went to the support pages it was auto detecting that I was running windows 10 and then excluding this software from available downloads. I figured this out when I followed RB's link and he directed me to the top line and described it. I wasn't seeing that and I decided to change the windows version in the checkbox to "7" and the link then became visible.

A pretty ordinary effort on Canons part considering the number of very good cameras still out there that need this older software version, which is "supposedly" not 100% compatible with Windows 10, which is now the predominant operating system worldwide.

Cheers
John B
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