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There's many approaches. This scenario shows up on my doorstep every 2 weeks like clockwork. For this, I usually:
Get them to buy an SSD and 2.5" USB hdd caddy.
Ascertain win 7/8 product key, and version (home or pro) through various means.
Swap HDD for new SSD, and install latest win10 from usb stick made with Media creation tool.
Use cd key from previous step. Check that system is activated. Phone a friend in India if not through internet.
Place old HDD into USB caddy.
Install drivers, other provided software, copy back documents, import email, etc.
Key point is (no pun intended), the cd key from 7 onwards works to satisfy win10 installs. Even the version question is defined by the key.
Taking the opportunity to install an SSD if not already present is as big a benefit as anything else.
Party on.
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