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I don't know about Amazon, but ebay won't take any action against shonky sellers (usually Chinese) if you complain. First hand experience here (I'm talking about a $600 item) they sent me lots of nice words about how the seller is being investigated but nothing happened, same with PayPal. It was only after I got the Australian financial complaints authority involved that PayPal gave me my refund.
These corporations don't care about us, it's all about money.
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