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You need pages to load to do it but I would be doing some speedtest.net tests to see what you connection is actually doing, run them at various times of day to build a profile that shows if you have congestion issues. Unfortunately there is not a lot you can do to show where slow speeds are coming from. All we could do was traceroutes which showed in a 100ms round trip, almost all of it was in the (Invisible) hop through the NBN to our RPS's network.
Ours is finally sorted after I would have to say, two months of obfuscation and BS from NBN.
Another month of anywhere down to 0.9mbps download later and suddenly it is working properly. Unfortunately we are due for more "Scheduled maintenance" later this month, that was the start of this last little escapade in customer service.
They would smell much more of roses if they did not work so hard to gaslight their customers or just tell them porkies. At one point when a ticket was lodged we suddenly had no connection, then really good speeds for about ten minutes then no connection, then good speeds, then back to it's "best". The no connection was because they forced a recycle of the NTD at our end, and then they closed the fault as having no speed problems. Suspicious me wonders if they performed the test while recycling all the NTD's on our sector of the tower, knocking a lot of customers offline and reducing load for the duration of the test so it looked better than it was.
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