Quote:
Originally Posted by Exfso
Lewis, not sure if Aussie Broadband are in your area, if so give them a ring, they at least work their butt off to get you running and you actually get to speak to someone in Australia.
|
Peter, unfortunately Telstra has the monopoly where we live, as they have sold all the non-Telstra ports (apparently). We TRIED with Westnet (who we had used for 10 years plus without a single issue), but Telstra would not free them up a port, despite them trying for 2 months.
Telstra connected us in 2017 (after nearly a month), and then immediately we were getting drop-outs. Telstra tech came out, and sighed loudly - apparently we were piggy-backed on someone else's port! Fine outside business hours, but during...oh boy! Telstra tech fixed it, and it has been fine until January this year, when the same behaviour was occurring.
So, totally frustrated with them. No resolution to this in sight whatsoever, and NBN says they will be connecting us between April and June. Knowing the farce NBN and Telstra are, I can guarantee our trouble this time is due to the NBN infrastructure, and we could potentially be connection-free for another 3 months or more...
TIO have responded that they have submitted their bit to Telstra, so fun times ahead.