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Old 21-01-2019, 06:44 PM
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GrahamL
pro lumen

GrahamL is offline
 
Join Date: Jun 2006
Location: ballina
Posts: 3,265
Wins a Win Leon


I honestly cant say anything nice about the company .


Waited 6 months for a line connection to a new house in a new estate
Get the phone call to disscuss after much trying , operater says, what your name , I tell her and she says, not talk to you name not on list!


I politely tell her name must be on list as YOU have rung me.(numerous times)


PLease Spell Name , which i do , NO.. NAME NOT ON LIST cant talk to you , thats about were the conversation ended .


When my father Died they wouldn't stop sending bills for months , contacted the ombudsmens office and even then it took a lot of angst to sort a simple issue out .


No customer service is and always has been the problem with this company and little accountability.

Last edited by GrahamL; 21-01-2019 at 09:43 PM.
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