I made a formal complaint to AusPost for exactly the reasons Brian mentioned. My parcel guy was doing the same - I'd collect it from the PO before he'd even card it after faking "attempted delivery"!
Now, he most certainly comes to the door and knocks. First time after my complaint, he made some lame-arse excuse about "I know you guys are shift workers..." blah blah blah, to wit I told him no I am not. I work from home!
Anyway, he comes to the door now. That's the Aus Post mail guy only - conversely, the parcel guy (things that won't fit in the mail box) is bloody brilliant and knows what to do if I am not home.
