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At last, I'm registered!
Peter, now I think I can help you with your problem (fingers crossed!!!).
Your GO-TO problems sound exactly the same as I had with my Skywatcher 12" Dob for 3 months of trying to connect and align without success. Sometimes the scope would slew all over the place and then just freeze, most times it wouldn't connect at all.
I too thought it could be the hand unit, but I bought the Wi-Fi adapter and it too would not connect.
Tasco had the base unit collected and sent back to Sydney for their main service manager Adriano Massatani to inspect.
He could find no faults at all, BUT he reckons the problem is with the AZ Power Cable, It MUST be pushed in both ends really firmly until it clicks and locks into the sockets.
I found I was pushing the AZ cable in until it hit the stops thinking it was properly inserted, but it isn't until you push harder and then it clicks in.
As soon as I did this it worked faultlessly!
So, when you connect your AZ power cable you must make sure it clicks and locks into place, or it simply won't work.
Let me know how you get on.
Cheers, Geoff.
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