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The hand controller is not to be used when your using the PWI software. The laptop plugs directly into the mount. If you have the HC plugged it it can result in error messages and confusion.. I suggest you read through the PWI thread on the CN forum for clarity on operations.
Be aware that the PWI software does not suppose full ASCOM command set and thus cannot be used in association with imaging control apps like SGP which have internal mount control capability. However, the PWI Pointing Model is extremely accurate and once built provides very quick alignment.
If your unprepared to do the research then stick with the hand controller.
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