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Old 11-07-2018, 12:30 AM
Dave_H (Dave)
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Dave_H is offline
 
Join Date: Mar 2009
Location: Canberra
Posts: 7
CCD camera repairs (Camera on fire!)

I'm curious to know the experience of people in getting CCD cameras repaired.

I have a CCD camera (I will not disclose the brand at this time, other than it is a well-respected brand) which failed. The Australian agent directed me to send it direct to the US for repair. While a fault was apparently found, upon return it never powered up - the fuse blowing. So I sent it back to the US for repair a 2nd time ($300 for return postage each time...). Response. Fuse blown - nothing else. This time when I powered up the first time, the fuse blew. The repaired had supplied extra fuses, so I inserted one of those. This time the fuse did not blow. Rather the camera caught fire! [Who has ever heard of a CCD camera catching fire!]

Having spent ~$1000, I am now in a tussle in trying to get the camera properly repaired - with the Australian agent denying any agency responsibilities. And the camera people in the US have become rather quiet. Exceedingly frustrating.

Anyway, I would be interested to hear from others about any experiences (good or bad) in getting CCD cameras repaired.
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