Sirius Optics
I spent a couple of days on the phone and the net trying to buy a small counterweight to suit an 18mm c/w shaft, various results from out of stock to never heard of an 18mm shaft.
Resigned to the fact that I was not going to get what I really wanted I called Sirius Optics to order a Skywatcher c/w with a 20mm bore but in passing mentioned to Ashley that I had been looking for an 18mm bore but would learn to live with the larger size.
The c/w arrived today with a sleeve fitted to provide the required 18mm, at no time had I requested or suggested a sleeve. There was no charge involved.
It gets better, I had overpaid on my card by $5, instead of issuing a credit note which always end up getting binned there was a $5 note pinned to the invoice.
The good service provided by Sirius Optics deserves highlighting.
Mamba
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