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Alex good to hear you are OK.
I have worked as a paramedic and spent time in ambulance communications centres over the years and whilst calls where the caller cannot speak for any number of reasons are not that common, provided you can dial 000 your call should be put through to an ambulance call centre nearest to the address where the phone is registered. Even if there is no verbal communication with the caller on the line, as long as the line is open a crew should be responded. This is a bit problematic now with mobile phones as in the good old days of land line you had a physical address where the caller was calling from. Now you just get the billing address for the account and the caller may not actually be at home.
Brian
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