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I know this story; I experienced it myself quite a few years ago with my PME. That was in perfect working ordertoo; except the worm gear had been changed out with a new one (nice), but it had not been fitted correctly (the grub screws were loose and that created slop in the pointing and guiding). It took some time to find the problem and fix it. It gave me the you know whats having to sort something that was in perfect working order. To be frank when someone sells a piece of kit and says it is perfect working order, that means it works as per design parameters. Grinding, poor tracking etc is not as per design parameters. It grinds my gears (yep pun intended) when people do this and I read about it here and on other sites. I don't know either of you involved really, but the evidence is certainly compelling here. Clearly the mount was not in perfect working order and it should not have been sold as being the case. Some transparency would have been the right thing to do.
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