Quote:
Originally Posted by JA
We are with TPG, but not NBN yet. Can anyone comment on TPG's NBN service ?
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I've had my HFC NBN connection with TPG for only about a week but it's been good so far. I'm on a 100/40 and I generally speed test at about 94/38, though during peak "Netflix hour" (around 8pm-ish) I've seen it drop to around 70/30.
I had a few hassles getting it installed though (long story) and I found TPGs support pretty useless - as in I had to constantly chase them to get anything done. If I hadn't put in
many hours of calls to them, and retell the story to a new support person
every time, I still wouldn't have a connection.
The NBN tech who installed the NTD did mention that it may go out a few times in the near future because they were still installing cabling/hardware in my area.