Just got this from my ISP (I haven't complained they have done this on their own initiative).
The only improvement for me is that I don't have to pay line rental to Telstra any more and I've got unlimited downloads for a lower price overall.
Important Notice about your NBN Speed
As a valued TPG customer, we want to make sure that you're getting the most out of your NBN plan which is why we've undertaken a review of your sync speed.
Your sync speed (line connecting to the NBN) = 6.68 Mbps
TPG is a reseller of NBN Co and therefore we have to operate within the constraints of the NBN network. In your case, there could be a couple of reasons why you may be disappointed with the speed you're getting:
1. NBN Co delivers your NBN connection using Fibre To The Node which can be affected by the length and quality of copper cable going into your premises.
2. NBN Co is running an 18 month transition period after your local area has gone live with the NBN. During this transition period, your NBN connection may be running slower as it needs to co-exist with non-NBN services in your area. Your NBN connection may improve after the transition period.
Did you know that you always have the option to downgrade to a lower speed NBN plan? If you wish to do this, please contact our Change of Plan team at 1300 920 158 (8am-9pm weekdays or 9am-6pm weekend, Sydney time).
If you're satisfied with your current plan and wish to remain as is, no action is required.
Kind regards,
TPG