I feel your pain Lewis...
It's the not knowing that sucks. If they told you the truth about a delay, that would be a lot easier to deal with and work around than just telling you nonsense.
We recently had an item shipped from Sydney to Perth by Star Track "Air Express.".
The promise on the seller's website was in "one business day" (for an extra charge of course....) Hahahah.... hollow laugh...
Now we're only 25ks from Perth airport and next day delivery is perfectly achievable. We've had stuff by midday the next day.
The full story of all the bullsh*t and false info is too boring to relate in detail. But the short version is that it arrived at Perth early the next morning and was listed on the tracking site as "In Transit" by 8.30am. So we stayed in all day.... and the next day too... Nothing.
After being fed a steady stream of cr*p by phone jockeys we learned that it had been "in transit" to Australia Post who then took
two days to crawl the final 25ks. It was shipped Monday morning and finally arrived on Thursday. Apparently the word "Express" means "When we get around to it" now.
If they'd said from the start that it would be Thursday... but no.... just turn on the Obfuscator and let the customer stew...
Grrr
I hope your wait won't be much longer.