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Old 02-07-2017, 11:16 AM
Kunama
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Kunama is offline
 
Join Date: Sep 2012
Posts: 3,588
Energy Australia Lacks IQ

Had an interesting conversation with the staff of Energy Australia this week !!!

Hereafter Energy Australia will be EA

Turns out that an EA customer submitted an application for their electricity and their gas supply BUT in their application they mistakenly wrote my son's address instead of their own address a harmless mistake

Not Quite

EA then advised ACTEW-AGL (my son's electricity and gas suppliers) that they, EA, are taking over the supply and that ACTEW-AGL can close the account

So then ACTEW-AGL closed both of my son's accounts at the premises my son owns and resides in.....

Fast forward to a conversation I had with EA ........
I advised them that the problem had arisen and that now EA's client was apparently paying for the electricity and gas supply to my son's premises as my son no longer receives any bills but has ongoing gas and power

Then this idiotic woman at EA then tells me there is nothing they are going to do about it and that it is too bad for their own client if they made a mistake and are paying my son's accounts. This halfwit woman also refused to allow me to talk to her supervisor about the matter as I was not one of their clients. She further said that EA will not be disturbing their client so will not advise that client of the error...
Her resolution was to suggest that my son should consider becoming an EA customer.

She did seem to get a little upset when I said:
" So you are quite happy that it is right for your client to mistakenly continue paying an account for a property he has never set foot in and then you want my son to become a client of EA just so he has to deal with moronic halfwits like yourself

In all honesty this was without doubt the lowest IQ person I have spoken to in years, and that takes some doing

End of rant we now return you to astronomy topics
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