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Old 28-06-2017, 11:29 AM
Graham Beazley
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Graham Beazley is offline
 
Join Date: May 2008
Location: auckland new zealand
Posts: 21
Quote:
Originally Posted by SkyWatch View Post
All fixed, I hope! I replaced the battery (it was down to 0.9V), and I contacted the iOptron service people. They suggested the problem was a faulty LED on the backlight diffuser. They said they could send me a new diffuser, but when I checked it out I found that only one of 3 LED's which are built in to the diffuser was faulty. I bypassed this one, and the others do the job quite happily- just a bit dimmer on one side...

Saved me $50 and a long wait for the new part to come from the US!

Kudos to iOptron: they responded very quickly!

They also said there was no need to do a firmware upgrade, which is a good thing because I use a Mac, and that is a job for a PC!

All now seems fine, so fingers crossed.

- Dean
Hi Dean,
Good to see you got it sorted. I've had this happen before to one of my remotes , I dropped it and 2 leds stopped. I replaced the diffuser board and all was good again. Since then I've been able to replace the faulty leds and repair the broken diffuser so now have a spare.
As you have 2 out of the 3 working and are satisfied then all is good for you.
Yes no need to upgrade any firmware if you are satisfied that it's doing what you want .
Happy viewing.
Cheers
Graham
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