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Complain to your ISP, I had a similar problem but after lodging a complaint my speed miraculouly improved. There is some anecdotal evidence that the service providers are knobbling some traffic to keep the speeds up for Netflix, my testing seemed to confirm, despite getting less than 10mb/s I was able to stream Netflix at Hd. Also be careful how you test, my iPad often shows slow speeds on WiFi, test only with a lan connection and make sure the PC you test from isn't loading updates etc in the background.
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