Quote:
Originally Posted by glend
I have been told by a Celestron engineer that any CGX owners with rust on the Alt lock knobs or the Az lock knobs, can have them replaced under warranty. You will need to go through Tech Support, but i believe they will be sent to you. I don't know if the replacement will be a higher quality Stainless steel. So Dylan, there is an option for you. I am happy with mine now that they are de-rusted and painted black.
It appears Celestron is now moving to address concerns raised by owners on the forums.
I have another update on the belt alignment issue coming soon.
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You really have to wonder why it needs user feedback to change corporate marketing and production. We all know stainless steel works best in conditions where water (read condensation) exists. Why aren't all external fixtures in all mounts stainless steel or aluminium? Lewis replaces all fixtures with stainless steel and so do I because everything ferris corrodes.
Come on manufacturers...care about more than just selling a product. Actually care about what the purchasers think and do it right first time even if you have to pass the cost to us.
I'd rather have a quality product than have to feel disappointed spending more to get it right.