Hi Peter,
We're sorry you may not have seen our Announcement of Delivery Delays posted on our site
www.fishpond.com.au which is as follows:
5/4/17 - Delivery Delays in Queensland & Northern NSW
Customers are advised to expect mail and parcel delivery service disruptions across Queensland and northern NSW.
Tropical Cyclone Debbie has resulted in significant damage and road closures due to weather conditions.
Delivery will be attempted when it is safe to do so, however customers may experience delays.
We extend our best wishes to everyone affected by this event and regret any inconvenience caused to our customers.
Rest assured your order will be delivered as soon as possible.
As you've already been refunded, it would be appreciated if you could let us know when your order does arrive with you.
You can do so by logging in to your Fishpond account and clicking on the "Contact Us" link at the bottom of the page.
Kind regards,
Catherine
Fishpond.com.au