Quote:
Originally Posted by Exfso
I ordered a book from Fishpond early march, it was supposedly posted on 5th of March eta around 23rd of March. Still not received, so I went to the site and put in a request for a refund 3 days ago, not a reply. Sounds a bit shonky to me, just as well I paid via Paypal, I will give them until Monday and Paypal will then be advised.
Not impressed  |
Yes, I had a similar experience and in my case they sent a replacement book (my chosen option), but it took about 1 month longer than what they stated. Ironically the original book ordered turned up 1 day after the replacement book - so about 3 months after ordering. Maybe this happens often as the replacement book came with a return label to use if the original ever turned up. I did the right thing and returned the original using their label at their cost, but although eventually resolved, I haven't used them again. I suspect that they take orders and then try and source the item from wherever they can. This is a practice used by a few online ordering companies, with some serious offenders.