Quote:
Originally Posted by casstony
There shouldn't be any need to contact John Cross going forward, assuming the dealers are able to properly support the products they sell.
The pricing changes are welcome, putting us on an even footing with the US (assuming that actually happens).
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I disagree, I have an ongoing electronic issue with my Celestron SCT and retailers will not bother with it, nor do I blame them; I didn't buy it from them, so why should they bother. To actually be able to talk to a Celestron representative may actually get a resolution, although I won't hold my breath. A BDM that hides isn't going to be much good for Celestron. I have already approach S&H when they were the distributor, no help there either. I have probably already spoken to this guy as he was at S&H, according to his Linkedin page. I am certainly not going to approach a store where I didn't buy it for help to resolve the issue. I originally bought it from York Optical and they no longer exist.
I very much doubt you will see comparable prices with the US, due to economies of scale. The US has far greater purchasing power. I will certainly be happy if I am wrong, although, not sure I would buy another Celestron SCT, or the Meade version. Currently looking for alternatives because Celestron do not appear to want to support their products over the longer term.
I guess the real question is, how long should we expect to get out of our telescopes? I certainly don't like the idea that 5-10 years down the track, throw it away, buy a new one. I know we are becoming a throwaway society, but that seems a road too far!
Cheers Peter