Is this your scope?
https://www.youtube.com/watch?v=XDMr7qe2XIQ
Are you doing a two star alignment?
https://www.youtube.com/watch?v=QRB1ngnVswY
Are you trying to do a SkyAlign?
https://www.youtube.com/watch?v=UgfY5wT4VYo
Need a LOT more information. Step by step, what are you doing?
What page in the manual are you following?
http://www.retrevo.com/support/Celes.../676dj692/t/2/