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Unfortunately all I can really say is "Welcome to Malcolm's NBN" Having forced the change to FTTN, this is potentially the experience of millions of households for years to come. To make matters worse it is just like ADSL where now the customer plugs in equipment of their own and NBN will not (And can not) take responsibility for final delivery of the service. And your neighbors faulty modem might just bork your service too.
You said that the modem seemed to be stable when it was moved to the "Point of entry" Would I be right to assume that you normally have it connected to a different phone socket that is after the demarcation point (The demarc point after which everything becomes your problem being that first socket) If you can, I would try moving the modem back to the demarcation socket and see if it is stable there in the longer term, in which case internal wiring may be your problem. I have heard of people having success having CAT6 cable run from the demarc point to where they want the modem to be located, normal old ivory internal phone cable is possibly not going to perform well at VDSL frequencies.
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