Quote:
Originally Posted by glend
The Cloudy Nights thread reports that Celestron engineers found at least one instance of a limit switch connector was not properly seated in the factory. How that got past QA testing is the question. So that is one out of over 300 now delivered. I would suggest that Bintel should, as the local agent who has some tech ability, be abke to remove coverings to check limit switch connector seating. Shipping an entire mount head back to Celestron seems un-necessary. If it was me, and Bintel could not or would not do it, i would ask Celestron to talk me through checking it and give me approval to do so.
If the above cannot happen then i would ask Bintel for a refund and return shipiping at Celestrons expense. Apparently there is a time limit on refund requests, check with Bintel on their policy in this matter. You should be keeping Bintel across everything. As agent they are responsible.
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Hi Glen
Got in touch with Bintel and have been told to ring monday because that is when their tech "Don" gets back from holidays. So I will ring first thing monday.
Wayne