Quote:
Originally Posted by Astromelb
Dear IIS team,
Thank you all for your comments.
Responses to your questions:
1. Phil - Thank you for your comments - this is a used telescope from my personal collection. When you sell one of your own private telescopes do you include a warranty ?
May I ask you a question, why do I need to provide a warranty on something that I am selling from my private collection ?
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Cris,
Thanks for your reply.........it is a pretty complete & comprehensive response so I have no further questions.
In response to your point above:
I am not an Owner and Retailer of an Astronomy Supply business so therefore I am not required to provide warranty on anything I sell secondhand.
However you ARE the Owner of Astronomy Alive .........so when I see the same telescopes listed on here and on your own business website I like to know if it is being sold with warranty (or not) and how that warranty is proposed to be supported if a defect is discovered.
As a business owner I am sure you are familiar with the legal requirements that apply to a Retailer selling second hand items and warranty coverage.
Also on a general point I also like to know the complete truth about the background and history of any second hand item I am considering.........as that allows me to judge the veracity of the seller and potentially how the item may have been cared for.
As a private individual I would provide that information if I was selling an item myself..........however I feel that it is incumbent for a business owner like yourself to be very clear and open about all of these elements.
Anyway as I said earlier....... you have answered everything so thanks for the additional clarification