Quote:
Originally Posted by Wombat
Hello everone, I received my cgx mount from bintel on friday, the only problem was the mount itself arrived without the tripod.
Will now have to wait until tuesday or wednesday for the tripod to turn up.
TNT says that the packages some how got split up.
Here's hoping that tuesday it will arrive, was hoping to get it up and running on the weekend.
Weather has been very cloudy anyway.
Cheers,
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God that is unbelievable.
Tells me that there is a systemic issue with their loading procedures and check-offs they need to resolve.
For some light reading, head on over to 'productreview.com.au', search for 'tnt'
Mistakes happen I guess, but it is pretty damning.
I hope Bintel consider using a different courier company at some stage.
Edit - at least you got some explanation - I have had no one from TNT contact me, despite me contacting them via email, direct phone twice, AND facebook. Each time I was told that someone will contact me, but they never do. In my job this would be a serious arse kicking offence. I really only got some comfort from Don at Bintel who let me know that the shipment must have been split up, and that it can happen a bit when it is busy.