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I had this problem once with my newt when it was new.
I had issues getting matching/consistent results with both optical and laser collimator (I liked to have both agree with each other).
Turned out the focuser wasn't sitting square, fortunately the focuser had adjustable grub screws to square it. I just did some trial and error between optical and laser collimators to get it right....probably not the right method but I got there in the end.
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