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I have had the same delightfully service from Moonlite - absolutely brilliant company to deal with.
The only bugbear I ever found with any software controlling the Moonlite motor focusers was with BackYardEOS - where simply it has a position counter that normally starts at 0 and goes +/- several 1000 units at least - with the Moonlite apparently position zero meant fully racked in! Which is easy to compensate for once you figure out what is happening.
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