|
hi Leon, can you get to command prompt in the advanced advanced settings?
If it's still the same as all the other windows, just type win from there and windows should load.
if you can't even get to the command prompt then something major has failed on the hard drive unfortunately, or the boot sectors have corrupted from the spike somehow. as far as I know, that "recovery" process is on all laptops using win8/10... don't know about the smiley face though.
matt
|